|
|
 |
Please check your order and make sure that items you are wanting to return are not Final Sale! These items are noted on the website as Final Sale in the description. If these items are returned to us the customers account will not be credited! Customers must call within 20 days of their order date to receive a Return Authorzation# (RA#). Items must be returned to us within 30 days of purchase. Authorized returns will be credited to the customer in the form of a store credit. In addition it is helpful to return merchandise via Fedex or UPS in the event shipment is lost or delayed. Items must be in new condition with tags ATTACHED and NO stains with original receipt included. Returns received without a receipt will be eligible for a store credit only in the amount at which the returned merchandise is currently selling. Any used or damaged merchandise shipped to Tennis-Clearinghouse.com will be returned to the customer at the customer's expense. To exchange an item, please call or email us and place your order directly. Exchanges can be made for merchandise or store credit. Your new order will be processed immediately and shipped via standard shipping at no additional shipping/handling charges.
Returns in excess of $150 will automatically be flagged for review; and therefore, a credit may be delayed. In the event an account is noted for excessive returns, future credits may be subject to a re-stocking fee of 15%; and ordering priveleges may be suspended.
Coupons are considered as a sales price discount. Coupons and other discount information must be presented and redeemed at the time of purchase. Coupons and other discounts cannot be redeemed after a sale or at later date.
Returned orders which had previously qualified for free shipping privileges (excluding MatchPoints Customers) will have $6.95 deducted from their credit. Returned orders which were placed as part of a free shipping promotional are excluded from this policy.
If your order was placed online, please log into Your Account to check the status of a return or exchange. Keep in mind that all exchange and return transactions typically take from three to five weeks to complete. Please allow one to two billing cycles for a credit to appear on your statement.
Return Address:
Returns-Game Set Match
Tennis-Clearinghouse.com
1807 Taft Highway Suite 2
Signal Mountain, TN 37377
|
|
|
MEN'S
